How Manas Express Grew Driver Hires by 2x with Double Nickel's CDL Recruiting Software

Manas Express improved its CDL driver hiring process with Double Nickel’s trucking recruitment software, increasing driver response rates by 40% and reducing time-to-hire by 30%. By leveraging an advanced CDL driver applicant tracking system (ATS), Manas Express streamlined operations, leading to a 1.5-2x increase in driver hires.

Introduction to Manas Express

Manas Express is a growing transportation company based in Aurora, Illinois, operating with a fleet of 250 drivers and aiming to expand to 500 trucks by the end of 2025. The company specializes in hiring owner-operators, lease purchase drivers, and company drivers, covering a variety of trailer types including open decks, dry vans, and reefers.

Challenges Faced Before Double Nickel

Before switching to Double Nickel, Manas Express faced several operational inefficiencies in their recruiting process. Lana Nehoda, Recruiting Director at Manas Express, shared that their team relied on outdated methods that made it difficult to track candidate progress, follow up in a timely manner, and maintain organized records. This often resulted in lost hiring opportunities.

"Our recruiters had to log in and out of multiple websites just to order background checks, drug tests, and manage documents. This wasted valuable time that could have been spent reaching new leads," said Lana. As a result, their engagement rate suffered, and quality leads were lost in the process.

Why Manas Express Chose Double Nickel

When searching for the best trucking ATS, Lana needed an intuitive and efficient solution designed specifically for CDL driver recruitment. Double Nickel’s CDL hiring automation platform provided a comprehensive CDL applicant tracking system, eliminating the need to manage applications manually across multiple platforms.

"The centralized system helped us consolidate all of our recruiting processes in one place" said Lana. "Our recruiters no longer waste time jumping between multiple websites. Instead, they focus on connecting with drivers faster and more effectively."

Since onboarding with Double Nickel Manas Express has seen a number of benefits, resulting in a 1.5-2x increase in driver hires without increasing the team size. "We used to onboard about 23 drivers a month, and now we're bringing in between 30 and 40 consistently," Lana noted. "The difference is huge."

Lana outlines a few key improvements in her day to day operation:

• Higher conversion rates: With CDL hiring automation, automated follow-ups helped increase driver response rates by 40%, ensuring potential hires stay engaged throughout the process. "Our automated messages mean drivers hear from us right away — even if they apply on a Saturday. That immediate touchpoint keeps them engaged instead of moving on to another offer."

• Improved recruiter efficiency: Recruiters now process more applications in less time. "Before, recruiters spent hours managing paperwork and chasing missing documents. Now they can focus on contacting drivers, which has significantly improved our results."

• Faster time-to-hire: The improved process reduced hiring time by 30%. "We no longer lose leads because of delays in contacting them. Reaching out quickly has been crucial in getting more drivers onboard."

• Better lead tracking: Insights into lead sources helped Manas Express identify the most effective channels for driver hires. "We now see exactly where our best leads come from and can invest our budget where it matters most."

Outstanding Customer Support

Lana praised Double Nickel's customer service as "phenomenal," adding that the team's responsiveness far exceeded her previous experiences with other transportation solutions.

"Double Nickel is always available to answer questions, provide training, and even offer customized solutions for our needs," she explained. "Their willingness to go above and beyond truly makes a difference."

Lana’s endorsement of Double Nickel is clear: "I would highly recommend Double Nickel to any trucking company looking to streamline their recruiting process and improve efficiency" Lana concluded. "It's been a game-changer for us at Manas Express, and I believe it will make a huge impact for others as well."