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Customer Testimonial: How Barber Trucking Streamlined Recruiting with Double Nickel
Jan 22, 2025
6 min
Meet Barber Trucking and Jared Lampman
Barber Trucking, based in Brookville, Pennsylvania, specializes in flatbed and Conestoga freight, including oversized and over-dimensional loads. Led by Jared Lampman, their recruiting manager, the company manages a fleet of skilled drivers and aims to hire two to three drivers per month to meet their operational demands. Maintaining this hiring pace is crucial for their business’s success and growth.
Addressing Recruitment Challenges
Before adopting Double Nickel, Barber Trucking faced several obstacles:
Disjointed Communication: Their recruiting efforts were spread across multiple systems, requiring separate platforms for calls, texts, and emails. This fragmented process confused applicants and made it difficult for recruiters to follow up effectively. As Jared noted, “Applicants didn’t know which number to call or text, and it created more work for both parties.”
Manual Processes: Their onboarding process relied heavily on paper documentation, which was labor-intensive for HR staff and inefficient for drivers. Jared admitted, “It seems like that went out of style about ten years ago.”
Why Barber Trucking Chose Double Nickel
After evaluating multiple ATS options, Barber Trucking chose Double Nickel for its comprehensive automation capabilities and ability to streamline operations. Jared highlighted that Double Nickel’s system was designed to “save both time and money while providing a seamless application experience for drivers.”
The Benefits of Double Nickel
Since implementing Double Nickel, Barber Trucking has seen notable improvements:
Centralized Communication: All communication—calls, texts, and emails—is now managed within one system. This eliminates confusion for applicants and saves Jared 1-2 hours daily in outreach efforts. “It creates a faster and more efficient experience for applicants,” he shared.
Digitized Onboarding: Paperwork is sent, signed, and stored digitally, saving hours on orientation days. “This allows us to focus on hands-on training, which ultimately benefits both the driver and the company,” Jared explained.
Improved Recruitment Outcomes: Early and efficient contact with applicants has led to higher conversion rates. According to Jared, “We’ve been able to convert more drivers just because they know the best way to get ahold of us.”
Exceptional Customer Support
Jared emphasized the collaboration and responsiveness of Double Nickel’s team: “Whenever I have a question, I get responses within seconds—never longer than an hour. That’s exceptional customer service.” He noted that this ongoing support feels more like a partnership than a traditional vendor relationship.
Jared’s endorsement of Double Nickel is clear: “If you’re looking for a comprehensive ATS that saves time, money, and improves the driver experience, Double Nickel is the solution. It’s a win for everyone involved.”